*Bartender

Job Number 24074191

Job Category Food and Beverage & Culinary

Location W Dubai - The Palm, West Crescent, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

• Guarantee customer satisfaction in line with the service model and the excellent quality standard of the venue by offering a quality service that is mindful, timely, with great care for details and customized, in a simple and pleasant atmosphere.
• Contribute to the venue’s success by fulfilling one’s own responsibilities and acknowledging the contribution of others; interacting actively with co-workers from other sectors (Reception – Kitchen – Floor) with the aim of improving team work, paying care to image detail (one’s own and the venue’s), fully respecting the national health and safety guidelines.
• Contribute to the venue’s profitability, maximizing takings and paying the maximum attention to the company’s equipment.
  
  

Cast Key Responsibilities:

60% of Time Spent

set-up and operation

• Prepare mixers, cut fruit, receive requisitions, check par levels, refill mixers, get ice, run drinks, and collect and dispose of garbage. Keep bar fully stocked with all items necessary for service.
• Assist bar staff in maintaining cleanliness of bar, tables and lounge area. Sweep the floors, polish brass and steel, mop, clean glassware and wipe down mirrors in the outlet. Set-up and breakdown the bar.
• Assist bartenders at all the time and floor team if needed. Perform opening and closing side work duties as assigned.
• Provide efficient and courteous service of beverages to all guests and ensure that guest expectations are met or exceeded.
• Maintain an awareness of products availability, product expiration dates and inventory levels to prevent stock-out situations.
• Maintains bar inventory in accordance with established standards and ensures that all shortages are reported.
• Ensures security of beverage stock in the bar using key control procedures.
• Maintain complete knowledge of all liquor brands, beers and non-alcoholic selections as well as designated glassware, garnishes, preparation method/time, ingredients, portion sizes, presentation and prices.
• Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position.
• Attend daily briefing and get a handover from the previous shift.
• Perform any other duties that may be assigned to him/her.
• Work harmoniously and professionally with co-workers.
  
  

30% of Time Spent – Liquid Laboratory

• Prepare pre-mixes for Liquid Laboratory
• Control maintenance and clearance of Liquid Laboratory storages and fridges.
• Follow existing Par Stocks for Pre-Mixes.
• Follow Liquid Laboratory transfers and requisitions HIDs.
  
  

10% of Time Spent

• Respecting local health regulations
• Guaranteeing the respect of health standards
• Respecting behaviour guidelines
• Being present at one’s workplace at any time
• Respecting contract provisions, regulations and health and safety provisions
  
  

It is not the intent of this job description to cover all aspects of the position but to highlight the most important areas of responsibility

Profile Required

Education

• High school or equivalent education required
  
  

Experience

• Must have at least 6 months experience in the position
• More experience preferred
  
  

Working with others

• W Look: appear confident, well-groomed.
• W Personality: warm, welcoming, smiling and pleasant
• “Never say no” attitude
• Exceed customer expectations
• Communicate with others
• Demonstrate team spirit and cooperation
• Act with professionalism & integrity
• Verbal and listening skills
  
  

Taking responsibility

• Take ownership
• Learn, develop and adapt to change
• Work independently
• Manage Time
• Attend to detail
• Take initiative
  
  

Delivering results

• Commit to quality and W brand
• Follow policies and procedures
• Follow direction
• Able to handle multitask
• Be flexible
  
  

Technical / functional competencies

• Able to use Micros
• Knowledge of payment handling procedures
• Understanding of Starwood policies and procedures
• Basic understanding of international and local labour law
• Starwood program knowledge preferred
  
  

Other Skills (Language)

• Fluency in English mandatory
• Good communication skills, both verbal and written
• Second language preferred
  
  

Reviewed & Approved

(Name & Signature –Head of Department)

Reviewed & Approved

(Name & Signature - DOHR)

I hereby acknowledge that I have received a copy of the role I am expected to perform. I have read and understood my responsibilities and agree to carry them out. I also understand that it is not the intent of this role description to cover all aspects of the role but to highlight the most important areas of responsibility. From time to time, my role description may change or I may be asked to perform reasonable duties outside of this scope, by which I am expected to abide.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.