Customer Success Officer

  • Aumet
  • Alexandria, Alexandria Governorate, Egypt

وصف الوظيفة

About Us

Aumet is a leading provider in the healthcare industry, specializing in digital solutions that streamline processes between medical distributors and pharmacies. We are seeking a dedicated Sales Representative to join our team and drive the adoption of our innovative healthcare applications among pharmacies.


  • Serve as the primary point of contact for pharmacy clients in Egypt, understanding their needs and goals.
  • Collaborate with clients to implement our digital solutions and ensure a seamless onboarding experience.
  • Provide ongoing support, training, and guidance to maximize the value of our applications.
  • Proactively identify opportunities for clients to optimize their use of our solutions.
  • Conduct regular check-ins and gather feedback to address any concerns or challenges.
  • Advocate for client needs and collaborate with internal teams to meet their requirements.
  • Monitor client usage and success metrics.


  • Proven experience in healthcare sectors customer support is a plus.
  • Strong communication and relationship-building skills.
  • Ability to understand and convey technical concepts effectively.
  • Excellent problem-solving and analytical abilities.
  • Bachelor's degree in a relevant field.

Join Our Team

If you have a passion for account management and a desire to contribute to healthcare innovation, we encourage you to apply and be part of our dedicated team. Together, we'll drive success and growth in the digital healthcare space.