Administrative Assistant

Oliv is seeking an Administrative Assistant for client based in Dubai.

Responsibilities:

• Manage customer inquiries and bookings via phone, email, and in-person interactions.
• Schedule grooming appointments efficiently, taking into account staff availability and mobile van routes.
• Maintain and update customer records using computer software.
• Assist in ensuring a seamless and delightful customer experience.
• Work closely with the team to coordinate grooming services and mobile van schedules.
• Maintain excellent customer relationships.
• Handle a fast-paced work environment with a smile.

Eligibility Criteria:

• Excellent Communication Skills: Proficiency in spoken and written English is essential.
• Multitasking: The ability to handle multiple tasks efficiently.
• Working under Pressure: Capable of maintaining composure in a high-pressure, fast-paced setting.
• Computer Software: Competence in using various computer software applications.
• Communication Skills: Proficiency in in-person, phone, email, and WhatsApp communication with impeccable written English.
• Attention to Detail: A meticulous approach to tasks and information.
• Team Player: Ability to collaborate effectively within a team.
• Flexibility: Willingness to adapt to evolving work schedules, including weekends.
• Geographical Knowledge: A good understanding of Dubai's locations and roads, is crucial for scheduling mobile vans.
• Passion for Dogs

Benefits:

• Employment visa provided (in compliance with MOHRE regulations).
• 1-month vacation, health insurance, and flight ticket allowance.
• Opportunity for career growth within our expanding team.
• Salary Package of up to 8000 AED