Administrative Expert / Professional

وصف الوظيفة

Job Description

Major accountabilities:

  • General administrative support: takes care of general administrative tasks and maintains the administrative processes also in case of absence of the line manager/team members.
  • Interaction: Informs, advises and supports the team and associates from outside the team on processes, guidelines and services that are specific to the department.
  • Work processes in own area of responsibility: Supports optimization of current processes and/or introduction of new or modified processes.
  • Handling of administrative projects tasks with clearly defined content and time limitations.
  • Acts as a team member for administrative projects and manages the administrative part of special tasks.
  • Supervisory tasks: Guarantees a smooth adjustment to the job of new employees in the own area of responsibility.
  • Takes over supervising for colleagues in the administrative area (e.g. apprentices, new employees etc.) -Plan and coordinate administrative procedures and systems and devise ways to streamline processes.
  • Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)

Key Performance Indicators

  • Continuous improvement of processes and procedures -Planning of the office needs & management of contracts with all contractor

Minimum Requirements

Work Experience:

  • Cross Cultural Experience.
  • Collaborating across boundaries.


  • Optimizing Customer value by co-creating and developing compelling.
  • Managing diversity.
  • Proactive thinking.
  • Managing challenges.
  • Knowledge of organization structures and working practices.
  • Knowledge management.
  • Transaction Deal Structuring.
  • Sharing insights on HCS.
  • Best practice sharing.
  • Storytelling in communication.
  • Time Management.
  • Franchise Strategy Prioritization.
  • Timely decision making.
  • Effective communication.
  • customer focused solutions.


  • English.