Enterprise Applications Senior Specialist

وصف الوظيفة

  • Provide technical support for enterprise applications, ensuring their availability and functionality.
  • Diagnose and resolve complex issues related to enterprise applications.
  • Collaborate with development teams in designing, testing, and implementing application enhancements and upgrades.
  • Create and maintain documentation for application support procedures.
  • Coordinate with vendors and external partners for application integrations and deployments.
  • Monitor application performance and conduct regular system health checks.
  • Participate in the planning and execution of application testing and validation.
  • Assist in the development and implementation of application policies and procedures.
  • Stay up-to-date with industry trends and best practices in enterprise application support and management.

متطلبات الوظيفة

  • 5+ years of experience in enterprise application support or a similar role.
  • Bachelor's degree in Computer Science or a related field.
  • Proficiency in troubleshooting and resolving technical issues in enterprise applications.
  • Strong knowledge of databases and SQL.
  • Experience with application integration and deployment.
  • Excellent communication and collaboration skills.
  • Ability to work independently and handle multiple tasks simultaneously.
  • Strong problem-solving and analytical abilities.
  • Knowledge of cloud technologies is a plus.
  • Experience with ITIL or other IT service management frameworks is preferred.