Retail Banking Executive - Personal Finance

وصف الوظيفة

Job Description

Brief Description:

The job holder is responsible for offering customers financial guidance, advising on suitable products and services, and assisting with their banking needs. The role requires the job holder to provide customers with information on financial products and services and explore opportunities for cross-selling during customer interactions. The job holder should combine meeting financial targets with providing excellent customer service to achieve their set targets.

Detailed Description:

  • At least 1- 2 years of core sales experience in Personal Finance sales product in a bank in UAE.
  • Should be currently selling personal finance as their core product in a UAE bank.
  • Arabic and Non-Arabic speakers based in UAE with experience in selling Personal Finance products in an Islamic Banking setting.
  • Good knowledge of the UAE market, existing policies and existing customers based on quality service.
  • Build and leverage key business relationships to maximize market share and achieve sales through the Personal Finance product as well as cross selling of other Emirates Islamic products.
  • Explore New markets and customers within the assigned territory to enhance sales volumes.
  • Create and build customer awareness on new products through mailers, personal visits to prospect business.
  • Achieve cross selling targets of non-assigned products and services to contribute to revenues and market presence.
  • Excellent communication skills, result oriented, good public relations and analytical thinking.
  • Minimum requirement is University Graduation
  • Outstanding customer service skills, goal oriented, results driven and bilingual with English is a must.
  • Can achieve aggressive sales targets.

About Us


Established in 2011, Tanfeeth is the Gulf Cooperation Council’s (GCC) first large-scale Business Service Partner and fully owned subsidiary of Emirates NBD. Tanfeeth is dedicated to supporting the Emirates NBD Group by delivering regional expertise, cost productivity, and excellence in customer service delivery in terms of quality, consistency and efficiency, to the Group’s growing customer base.

In Arabic, ‘Tanfeeth’ means ‘getting the job done’ and that’s exactly what we do! We function as an operations and service platform with international customer service standards. Our end goal is to continue to raise the benchmark for customer service across the region and deliver exceptional customer experience through partnership, passion & people.