System Operations Sr. Executive

Dsquares specializes in offering loyalty programs that bring our clients closer to their consumers. Through our different range of solutions, we deliver an end-to-end experience, managing and executing all technical, operational, and commercial aspects of our customers’ loyalty programs. From full loyalty programs, couponing solutions to interactive directory services, coupled with an extensive network of merchants, Dsquares serves some of the most loved brands in the region.

Our People are our Brand - Developing seamless loyalty solutions is only possible when we’ve got a great team on our side. Our culture is open and empowering. If you are passionate and driven, you will fit right in.

About the role:

As a System Operations Sr. Executive, you will be responsible for overseeing the entire lifecycle of FMCG campaigns and projects, from inception to execution. This includes managing client offers and campaigns, as well as maintaining a seamless onboarding process for clients and partners. Effective communication with internal teams is essential for successful campaign follow-ups. Additionally, active participation in both internal and external meetings is required, along with data validation and insertion tasks. The position also entails the preparation of presentations for internal meetings and the creation of various entities such as merchants, branches, SIMs, and users.

Duties & Responsibilities:

• Launching, managing, and monitoring FMCGs campaigns and projects.
• Managing offers and campaigns for the clients.
• Adding clients and partners to our systems and creating their access.
• Communicating with internal teams to follow up on campaigns.
• Attending and participating in internal UATs meetings and external ones.
• Validating and inserting new data on the database.
• Preparing presentations for internal meetings.
• Creating merchants, branches, SIMs, and users.