Client Service Admin

وصف الوظيفة


As a true ambassador of Cartier, you will be an ambassador of excellence in Service & Operation, managing all the Client Service Administration activity. You must demonstrate a high level of experience and practical application of the Brand policies and procedures, adopting a solution-oriented mindset.

You will be looking after the customer service and relationship management, opening & closing procedures, subcontractor management, stock count and white gloves/repair deliveries.

How will you experience success with us?

Seeing this opportunity as a long term career with us, you will be fluent in English, with excellent communication skills to collaborate with both colleagues and clients. You will have excellent organizational and interpersonal skills. You will have empathy, confidence, patience & you will be a team-player.

You will be able to work under pressure, be a strong solution-driver, client focused, reliable and flexible, with good knowledge of MS Office and after-sales system.

How do we keep you smiling?

To reward your strong contribution to our team, you can expect a flexible working environment in our boutique. In addition you will also be provided with; Annual Bonus/Monthly Commission/Flight Ticket/Laptop/Phone/Access to discounts on Richemont brands and Medial Insurance. We value our people and you will be provided with an intensive on-boarding and continued training throughout your career to grow with Cartier.

Your Journey With Us

If your application is selected, you will receive an introductory call from a member of our Talent Acquisition team to explain further steps and discuss the opportunity. If there is a match from both sides, you will have a chance to meet with the Deputy Boutique Manager & HR Manager as a video or in-person interview. If we are positive from all sides and this is an exciting challenge for you, you will receive a job offer to join Cartier and a warm invitation to the team!

WE ARE AN EQUAL OPPORTUNITIES EMPLOYER