الرئيسية
الوظائف
أخبار سوق العمل
مقالات
Information Technology Help Desk
Hikma Pharmaceuticals
Giza, El Omraniya, Giza Governorate, Egypt
تقدم على الوظيفة على موقع المعلن
وصف الوظيفة
Duties & Responsibilities:
Provide first-level technical support to end-users via phone, email, and in-person.
Diagnose and resolve hardware and software issues, including desktop operating systems, applications, and network connectivity.
Strong Troubleshooting in Windows and applications
Install, configure, and maintain computer hardware and software.
Troubleshoot and resolve network connectivity issues.
Maintain accurate records of all technical support incidentsthrough the Ticketing System
Assist in the system administration of servers and related infrastructure.
Experience with Hyper-V virtualization and managing virtual environments.
Familiarity with Active Directory (AD) and its components, including users &Groups account management, group policies, and domain services.
Manage Microsoft services such as: Print Servers, File Servers,...
Good Knowledge of Office 365 Services
Qualifications:
Bachelor’s degree in information technology with grade Very good or Excellent
At least 3:4 years of experience in a similar position.
Certified MCSE is a must.
Strong understanding of computer hardware and software.
Fluency in English, both written and verbal
Excellent troubleshooting and problem-solving skills.
Job location: Badr City.
وظائف مشابهة
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Remote Technical Support - Entry Level
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ملخص الوظيفة
موقع الوظيفة
Giza, El Omraniya, Giza Governorate, Egypt
تاريخ النشر
منذ 3 أيام
شارك
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