Account Manager

As an Account Manager at Tarjama&, you will attract new clients for language services and technology, building solid long-term relationships to leverage upsell and cross-sell opportunities. As a requirement of this role, your duties will include market research,the development of business strategies and pitches, and the identification of business opportunities.

Duties & Responsibilities 

Business Development: 

• Establish and maintain relationships with clients and partners to promote business growth. 

• Prepare and present compelling proposals, solution demos, and presentations to prospective clients, showcasing the value and effectiveness of our tailored language services and tech solutions. 

Sales Pipeline and Metrics Management: 

• Manage your sales pipeline and track key metrics related to business development initiatives. 

• Provide regular reports and insights to senior management, suggesting improvements where necessary. 

Cross-functional Collaboration and Innovation: 

• Lead and collaborate with cross-functional teams, including commercial, operations, quality excellence, and technology experts, to design and implement innovative solutions that meet client needs. 

• Foster a collaborative and innovative environment, encouraging cross-functional coordination to achieve business objectives. 

Networking and Industry Engagement 

• Attend industry conferences and events in the language services industry to promote the organization and network with potential clients and partners. 

• Develop and maintain client relationships, expectations & satisfaction.

Education, Experience & Qualifications 

• A bachelor’s degree in business management or any related field is preferable. 

• Approximately 7 years of proven enterprise sales experience gained in a high-tech, IT Consulting or Services company selling to enterprise and strategic accounts. 

• Extensive experience of successfully selling into complex accounts with a strong negotiation and closing track record. 

• A good understanding of Language and Translation services and the challenges faced within the specific market sectors. 

• Excellent analytical and problem-solving skills. 

• Ability to work under pressure and meet tight deadlines. 

• Solid organizational skills including attention to detail and multi-tasking skills. 

• Strong verbal and written communications skills. 

• Excellent in-person and phone-based presentation skills. 

• Excellent level of proficiency with MS Office Project, Excel, Visio, PowerPoint, and SharePoint. 

• Excellent command of both spoken and written English. 

Behavioral Competencies 

• Team Building & Management 

• Conflict Management 

• Time Management 

• Results Orientation 

• Influencing Others 

Technical Competencies

• Business Acumen (DDU)/Deals Management 

• Negotiation 

• Customer Relationship Management  

• Proposal Writing  

• Presentation Skills 

• Sales Tools