Position Summary
The General Manager (GM) will oversee the end-to-end business operations of Leader Business unit with a focus on driving growth in systems and solutions, strategic consulting, BPO services, and large-scale project operations. The GM will be responsible for operational excellence, strategic planning, P&L management, and business development in the Saudi market. This role requires a visionary leader with deep knowledge of the local market, a strong commercial mindset, and proven experience leading diverse teams.
Key Responsibilities
- Strategic Leadership
- Develop and execute business strategies aligned with company vision and growth objectives.
- Identify market opportunities and drive expansion in Saudi Arabia.
- Provide insights and recommendations to the CEO and board to shape long-term business plans.
- Operational & Financial Management
- Oversee day-to-day operations across all business units (systems & solutions, consulting, BPO, project delivery).
- Ensure delivery excellence, operational efficiency, and adherence to SLAs.
- Manage budgets, financial planning, and full P&L responsibility.
- Business Development & Partnerships
- Build and maintain strategic relationships with government entities, large enterprises, and key industry stakeholders in Saudi Arabia.
- Drive high-value bids, proposals, and contract negotiations.
- People Leadership
- Lead, motivate, and develop cross-functional teams to achieve organizational objectives.
- Foster a high-performance culture and attract top Saudi talent.
- Implement effective performance management and succession planning.
- Governance & Compliance
- Ensure compliance with Saudi regulations, policies, and international quality standards.
- Monitor risk, quality assurance, and operational audits.
Qualifications & Experience
- Bachelor’s degree in business administration, Engineering, or related field (MBA preferred).
- Minimum 15 years of progressive leadership experience, including at least 7 years in a senior executive role in Saudi Arabia.
- Proven experience in IT systems & solutions, strategy consulting, BPO, or large-scale project operations.
- Strong commercial acumen with experience in P&L management.
- Excellent understanding of Saudi market dynamics, government procurement, and regulatory environment.
- Exceptional leadership, communication, and stakeholder management skills.
- Fluent in English; Arabic is highly preferred.
Key Competencies
- Strategic thinking & execution
- Business & financial acumen
- Relationship building & influence
- Results-oriented leadership
- Change management
- Operational excellence
