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Marriott International

Additional Information Cluster Senior Sales Manager Job Number 24186831 Job Category Sales & Marketing Location Riyadh Marriott Hotel, 8333 King Saud Road, Riyadh, Saudi Arabia, Saudi Arabia, 12622VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management 职位概述 负责主动招揽和管理具有巨大收入潜力的大型团体/餐饮相关机会。管理未由活动预订中心 (EBC) 处理的团体/餐饮机会。积极向上销售每个商业机会,以最大限度地提高收入。实现个人和团队相关的收入目标。验证业务是否及时、正常运转,确保服务妥善交付。负责通过在每次客户/宾客体验中提供卓越的服务,提升客户/客人忠诚度。为客户提供服务,以代表公司发展更多客户。 求职者个人资料 教育和经验要求 - 高中文凭或高中同等学历 (GED);2 年销售与营销、宾客服务、前台或相关专业领域工作经验。 或者 - 在经认可的大学取得工商管理、市场营销、酒店和餐厅管理或相关专业的两年制学位;不要求工作经验。 核心工作活动 了解市场机会并推动收入增长 - 针对团体/餐饮客户、市场或细分市场,并重点关注主动式招揽和客户饱和。 - 与团体/餐饮搭档合作,有效管理商业机会。 - 回应酒店相关因素以外的团体/餐饮机会。 - 如果酒店未参与 EBC,则处理所有机会。 - 识别、审核和征求新的团体/餐饮业务,以实现个人和每家酒店的收入目标。 - 重点关注具有显著销售收入潜力的团体/餐饮客户。 - 制定有效的团体/餐饮销售计划和行动。 - 设计、开发和销售创意饮食活动。 - 通过向上销售套餐和创意餐饮,最大限度地提高收入。 - 了解整体市场 - 竞争对手的优势和劣势、经济趋势、供求关系等,并了解如何针对这些因素进行销售。 - 根据市场情况和各酒店需求,为每家酒店把握最佳机会。 - 利用谈判技巧和创造性的销售能力,达成业务并洽谈合同。 提供卓越的客户服务 - 处理具有巨大收入潜力和极高客户期望的复杂业务。 - 建立并加强与现有和新客户的关系,以实现未来的预订。活动包括销售拜访、娱乐节目、FAM 旅行、贸易展览等。 - 在社区内发展关系,以加强和扩大团体/餐饮销售机会的客户群。 - 支持品牌的服务和关系策略,通过在每次客户体验中提供卓越的服务来提高客户忠诚度。 - 提供卓越的客户服务,以提高市场份额。 - 执行品牌的客户服务标准和酒店的品牌标准。 - 执行和支持公司客户服务标准和酒店品牌标准。 - 参与和实践品牌的日常服务基本原则。 - 通过在客户的计划/活动之前和期间,协助客户并确保其满意度,执行示范性的客户服务以提升客户满意度和忠诚度。 - 通过了解客户的需求,并推荐最能满足其需求并超越其预期的相应特色和服务,同时建立关系和维护对酒店及品牌的忠诚度,为客户提供服务。 - 了解酒店的主要目标客户和服务预期;通过了解客户的业务、业务问题和顾虑,服务他们并在计划//活动之前和期间提供更好的业务解决方案。 建立成功的关系 - 与酒店外部的销售渠道(如市场销售、战略客户)协作,确保销售工作得以协调,并起到补充作用,而非重复。 - 管理和建立与主要内部和外部利益相关者的关系。 - 运用销售资源和行政/支持人员。 其他责任 - 利用内联网获取资源和信息。 - 进行现场检查。 - 根据需要订立合同。 - 执行和支持预订业务的运营方面(例如,生成提案,撰写合同,客户信函)。 万豪国际给予所有应聘者公平机会。我们始终坚持打造多元化的员工团队,秉承包容、以人为本的文化。我们绝不歧视任何受保护人群,例如残疾和退伍军人,或适用法律规定的任何其他群体。 万豪酒店潜心钻研待客之道,把握每一次创新机会,为五湖四海的宾客呈献似曾相识的舒心体验。成为万豪酒店的非凡待客师,传承“时刻展现卓然待客之道”的服务理念。想宾客之所想,用真诚周到的服务延续并发扬我们的品牌传统。作为全球酒店业的榜样,万豪酒店诚挚欢迎您的加入,丰富机遇待您发掘。加入万豪酒店,便是加入万豪国际集团的非凡品牌组合。从这里扬帆起航 ,发挥个人价值,追求 人生目标,融入 卓越国际团队,展现 真我风采。 JW 万豪酒店是万豪国际集团旗下的奢华酒店品牌,在全球各大城市和度假胜地拥有 100 多间酒店及度假酒店。JW 坚持以人为本的品牌文化,深信员工是我们的立足之本,有了快乐的员工,才有满意的宾客。JW 万豪酒店的员工自信、创新、真诚、敏悟,传承了万豪国际集团创始人 J.Willard Marriott(与品牌同名)的卓越品质。欢迎加入我们,成为 JW 万豪大家庭的一员,体验不同以往的工作氛围,在多元化环境中感受同事情谊。JW 为员工提供培训、发展、认可的机会,让您在注重整体健康的豪华环境中尽情挥洒工作热情。超凡待客之道源于员工关怀之道。这就是 JW 非凡款待。加入 JW 万豪酒店,便是加入万豪国际集团的非凡品牌组合。从这里扬帆起航 ,发挥个人价值,追求 人生目标,融入 卓越国际团队,展现 真我风采。

Sales Manager-Senior

Marriott International

Additional Information Cluster Senior Sales Manager Job Number 24186831

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