Application Technical Support (ERP)

Our client, one of the world��s leading sports resorts, is looking for an Application Technical Support (ERP) to join their team based in Abu Dhabi, UAE.

You will report directly to the IT Manager, Application Technical Support, is responsible for customizing and supporting companies’ business applications and web applications for the whole entities.

Duties & Responsibilities

• Providing L2 support services software for an organization’s employees
• Technical Support for ERP-Dynamics 365 FO, CRM, POS systems
• Expertise in report development in ERP D365 system, BI report development, Power Platform, data export and import
• Proficient in Mobile apps and web applications
• Technical experience in.NET, ADO.Net, X++, D365 workflow, Visual Studio, SQL Server, Java Script
• Knowledge in managing Azure / AWS server
• Required to co-ordinate with vendor, support, implement and train internal users
• Providing first-level support to the users and managing ERP applications up and running
• Maintaining existing software, hardware and upgrading
• Follow company policies and procedures, demonstrate efficient teamwork and contribute to the success of the Resort
• To maintain the highest standard of conduct, professionalism, uniform, appearance and hygiene
• To perform other duties that management may from time to time reasonably require
  
  

Requirements

• Bachelor’s degree in Engineering (Information Technology, Electronics & Communication Engineering, Bachelor of Technology), BSC or equal degree
• Minimum 5 years of experience as Application Developer and Technical Support
• Proficient in Microsoft Windows software, including server, office, exchange, and database maintenance and system security
• Experience in documenting processes and monitoring performance metrics
• Ability to determine IT needs and train end-users
• Ability to keep up with technical innovation and trends in IT support
• Highly organized and detail-oriented
• Strong interpersonal and communication skills.
  
  

To view other vacancies we have, please check our website (www.blackpearlconsult.com) and follow us on our social media accounts - LinkedIn / Facebook / Twitter / Instagram

Disclaimer: Black Pearl will never ask for money or any form of charge our candidates just to process or consider their application for any of our available vacancies. If you happen to receive such a request from any members of our staff or other individuals claiming to be part of Black Pearl, please do call our office at +9712 622 55 03 or drop us a message on our website - www.blackpearlconsult.com.