Associate Product Manager

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Purpose of the Job :

The main objective of theIT Associate Product Manager is to be part of the global logistics IT product team with knowledge & ownership of all Logistics IT products & solutions offered to all Aramex internal or external clients.

  Role & Responsibility

• Facilitate meeting and discussion with business & operational decision makers, internal and external system/product specialists, vendors, solution providers and end users.
• Define functional and non-function business requirements and technical specifications.
• Analyze all business processes and suggest system processes to fulfill operational requirements.
• Own all product documentations and ensure all projects & developments are complied with pre-defined set of documentation rules.
• Lead design sessions workshops for mapping, wireframing & prototyping new applications or systems as part of new or enhancing existing business processes, operations, and information process flows.
• Review and analyze the effectiveness and efficiency of existing application or system
• Support all IT Projects and be part of project team in developing strategies for improving or further leveraging these application/systems.
• Identify and establish scope of applications/systems analysis in order to define acceptance and success criteria.
• Participate in periodic status meetings and other supportive activities for the project
• Collaborate in the plan, design, development and deployment of new applications/systems, and enhancement to existing applications
• Conduct research and analysis on software products to justify and support business cases and investment efforts.
• Support project leaders in manage and controlling delivery scope ensuring that project change management procedures are followed.
   

Education, Experience & Skills

• Bachelor’s degree in technology related fields (computer science, engineering, Information Technology)
• 2 years of experience in business system analysis
• Microsoft SQL database- T-SQL/ SSIS & SSRS is a must.
• A year of experience in Logistics & Warehousing or e-commerce industry
• A year of experience in any Warehouse Management Systems (Infor WMS is a plus)
• Knowledge in system integrations and building APIs
• Knowledge in building dashboards & reports
• Experience in any order management system is a plus.
• Accounting knowledge- SAP or any ERP is a plus.
• Knowledge of eCommerce & marketplace solutions are a plus
• Knowledge of last mile delivery systems or partners is a plus
• Solid experience across the full project management and software development life cycle
• Proven experience of working in a delivery-focus business analysis role
• Proven experience in overseeing the design, development, and implementation of software and hardware solutions, systems, or products.
• Experience working in a team-oriented, collaborative environment
• Solid experience of delivery using Waterfall and Agile (or Hybrid) project management methodology and scrum development approach.
• Experience in being a support desk team member which has defined SLAs & KPIs
• Excellent communication skills internally and externally with customers or operational end users
• Good listening and interpersonal skills & attention to details.

Work Location: Maadi