Logistics Global Manager - Jumia (Full Time)

About Jumia:

Jumia is the leading pan-Africa e-commerce platform. Founded in 2012, Jumia's mission is to improve the quality of everyday life in Africa by leveraging technology to deliver innovative, convenient and affordable online services to consumers, while helping businesses grow as they use our platform to reach and serve consumers.

Our platforms among others, comprises of:

• Marketplace, where we integrate with our sellers and manage products;
• Mall, which is our core e-com platform that enables customers to buy products;
• Logistics service, which enables the shipment and delivery of packages from sellers to consumers, and our external clients;
• Payment service, which facilitates transactions among participants active on our platform in our markets.
  
  

Through our online platforms, consumers can access a wide range of physical and digital goods and services, fashion, electronics, beauty products and also hotel and flight bookings or restaurant delivery.

With over 5,000 employees in more than 10 countries in Africa, Jumia is led by top talented leaders offering a great mix of local and international talents and is backed by very high-profile shareholders. Jumia is committed to creating a sustainable impact for Africa. Jumia offers unique opportunities in a vibrant and booming environment, creating new jobs and skills, and empowering a new generation.

What you will be doing

• Work closely with our logistics providers to ensure top-notch End to End logistic from seller country to our warehouse;
• Prepare all documents required for overseas shipments;
• Work with our warehouse and logistics teams to reduce average delivery time to our customers;
• Liaise with our Finance team to ensure all the invoices and payments done to our logistic providers;
• Constantly improve our customer experience (packages, labels, delivery time etc.)
• Coordinate with CXP to handle customer requests for Jumia Global items;
• Manage all stakeholders of Jumia Global in the country (Content, Onsite, IT, Finance, CS, logistics, marketing) and in central JG operations (commercial and operations team)
  
  

What we are looking for

• Bachelor's degree and at least 4 years of experience in international warehousing or logistics and Supply Chain environment
• At least 2 years of direct leadership, indirect leadership
• Microsoft Office package and taste for information systems
• Advanced English proficiency
• Able to work in a demanding work environment
• Pedagogy and support for teams
• Strong relay between stakeholders, officers and management
• Excellent interpersonal & listening skills, diplomacy
• Ability to lead projects
  
  

We Offer:

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African e-commerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer term objective is to train the next generation of leaders
  
  

Please ensure to only apply for jobs with Jumia through our official website.

Jumia will never charge you a fee to apply for a job: be wary of websites that claim to help you apply for a Jumia job or that charge a fee to get you a job.