and manage all incoming calls and digital dispatch - Communicate
in the VoIP and Call Center Services sector. In
and process all guest calls, requests, questions, or concerns.
in a Nutshell💡 The Call Center Quality Specialist is
omni-channel contact centre (outbound calls, online chat, social, inbound
a healthier future. - The Call center Agent will be
A specialized company in e-commerce is announcing an open position for a Customer Service Representative (Call Center). The candidate should possess excellent communication skills and customer interaction abilities. A university degree is required. The total salary is 4000 SAR, along with monthly bonuses and commissions. The work schedule consists of 5 days in the office with the possibility of working remotely on Saturdays. Interested applicants are invited to send their CV via email, including the city and job title in the application. Benefits Total salary of 4000 SAR, monthly bonuses and commissions, 5 workdays with remote Saturday. Requirements Must possess effective communication skills and a university degree.
- Manage large amounts of inbound and outbound calls in a timely manner - Follow communication “scripts” when handling different topics - Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives - Seize opportunities to upsell the services - Entering accurate and detailed data into the system - Meeting key performance indicators, like call to resolution time, customer satisfaction(CSAT), Average Handling Time (AHT), etc. - Build sustainable relationships and engage customers by taking the extra mile - Keep records of all conversations in our call center database in a comprehensible way - Frequently attend educational seminars to improve knowledge and performance level - Meet personal/team qualitative and quantitative targets Qualifications Bachelor’s Degree (Medical / Healthcare Background preferred) Experience Similar work experience in UAE for 2 to 3 years. Job Category: Call Center Executive Job Type: Full Time Job Location: Dubai
Job Summary We are looking for a dedicated Call Center Agent to join our team. The ideal candidate will possess the following qualifications: Requirements: - English proficiency at Level A2 - Must be presentable and possess excellent communication skills Responsibilities: - Handle all inquiries from our existing clients efficiently and professionally Required Skills: - Strong Problem Solving abilities - Decisive with effective Decision Making skills - Excellent Communication skills - Capable of Listening and managing client needs effectively Employment Details: - Rotational shifts lasting 9 hours which include a 1-hour break - 2 days off per week, rotational basis - Medical Insurance coverage - Social Insurance provided - Transportation arranged via designated meeting points - Opportunity to work from home after the first two months of employment.
Banking Call Center - Onsite (Inside the Bank) Job Location:( inside the bank) Requirements: - English Level (B1 ) - Presentable and communicative Duties and Responsibilities: - Answering all the existing client's inquiries that related to - Answer enquires about accounts - Explain the products of the bank - solving problems of accounts Skills: - Problem Solving - Decision Making - Communication skills - Listing and handling skills Details: - Rotational shift ( 8 working hours including 1 hour break) Staff opportunity - 2 days off Rotational - Location : :( inside the bank ) - Salary :8500K Gross - Free medical insurance - Social insurance
a motivated and customer-focused Call Center Representative to join
and agents. - Receive Inbound Calls, Emails and Live Chats
day-to-day operations of the call center to ensure efficient
We are seeking a Customer Service Agent for a call center position at e&enterprise KSA. Candidates must be proficient in English and must be Saudi nationals. The role offers training certification and a competitive salary ranging from 4500 to 5000 SAR. The working system includes variable shifts on a weekly basis, with six working days each week. If you wish to apply, please submit your application via email. Benefits Training certificate and bonuses offered. Requirements Must be proficient in English and a Saudi national.
Summary: As a Banking Call Center Representative, you will
Customer Support: Managing incoming calls, addressing customer inquiries, and
Customer Support: Managing incoming calls, addressing customer inquiries, and
Customer Support: Managing incoming calls, addressing customer inquiries, and
insurance queries, billing, answering calls and checking emails on
high-level management. • Completing call notes and call reports
by attending to incoming calls within the quality guidelines
are seeking a motivated Call Center Agent to join
sitemap Call Centre Executive Sharjah, United
Dubai. As an Operator , Call Center you will be
omni-channel contact centre (outbound calls, online chat, social, inbound