client pitches. - Lead client calls and build client relationships.
client pitches - Lead client calls and build client relationships.
software issues. - Familiarity with call center telephone and ticket
missed payments through emails, calls, and letters. - Update account
business opportunities through outbound calls, emails, and social media.
Join client meetings and calls to share campaign updates,
GCC market through cold calls, emails, LinkedIn, and other
on the SLAs. - Attending calls and site visits outside
via email, LinkedIn, cold calling, and events/webinars. - Create prospect
all customer service channels (calls, WhatsApp, social media, email,
sales - Keep records of calls and sales and note
participate in weekly funnel calls with sales team and
in farming and cold calls. Knowledge of the Automotive
and direct incoming phone calls promptly and efficiently. - Maintain
contact for visitors and callers - Redirecting incoming calls to the right department
with professionalism - Handle phone calls, emails, and inquiries efficiently
region through outbound efforts (calls, emails, LinkedIn, events, etc.).
- Respond to Customer Inquiries via chat, email, and calls in a timely and efficient manner during the night shift. - Troubleshoot technical and financial issues and provide clear guidance or escalate when needed. - Monitor system alerts and report any technical issues to the appropriate teams. - Maintain accurate records of customer interactions and transactions using our CRM system. - Ensure a high level of customer satisfaction through effective communication and problem-solving. - Follow up with users to ensure their issues are fully resolved. - Collaborate with cross-functional teams to improve support processes and customer experience. Requirements - Previous experience in customer support, preferably in a fintech or tech-driven environment - Comfortable working night shifts and weekends if needed - Ability to work under pressure and manage time effectively - Tech-savvy with the ability to quickly learn new tools and systems - Familiarity with CRM platforms and support ticketing systems is a plus
opportunities through networking, cold calling, and other lead-generation techniques
clinic team. This role calls for a skilled individual
inbound and outbound telephone calls. You will primarily focus
receiving and directing incoming calls or emails to the
inbound and outbound telephone calls to achieve sales targets.
telephone, canvassing, face-to-face, cold calling on business owners, direct
inbound and outbound telephone calls to achieve sales targets.