dynamic team. This position calls for someone who is
for assigned accounts: lead calls, present strategies, and proactively
retention efforts through onboarding calls, health checks, and outreach
retention efforts through onboarding calls, health checks, and outreach
related to VoIP and call center systems. - Troubleshoot and
them, jump on a call, or review feedback to
restaurant reservations. - Screening phone calls and routing callers to the appropriate party.
with appropriate Wesco representatives. - Calls on existing or prospective
account, follow-up e-Mails, phone calls to Finance department of
financial services, banking and/or call centers industry. - Good knowledge
the performance of the call center team through continuous
care services virtually via call, chat-based interactions. - Independently recognize
restaurant reservations. - Screening phone calls and routing callers to the appropriate party.
customer inquiries and support calls while maintaining a consistently
- Greet and welcome visitors in a warm and professional manner. - Answer, screen, and direct incoming phone calls. - Manage meeting room bookings and maintain the reception area’s appearance. - Receive, sort, and distribute daily mail/deliveries. - Handle basic administrative duties such as data entry, filing, and correspondence. - Support other departments with administrative tasks as needed. - Maintain visitor logs and ensure compliance with security procedures. Requirements - Proven work experience as a receptionist, front office representative, or similar role. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook). - Professional attitude and appearance. - Excellent verbal and written communication skills. - Strong organizational and multitasking abilities. - High school diploma; additional certification in Office Management is a plus.
Hiring Journey - Screening & Intro Call (5-10 mins) - Chemistry meeting
potential clients through outbound calls, emails, and social media
received from branch networks, call Centers and/or other banks
received from branch networks, call Centers and/or other banks
via email, chat, or calls to drive engagement and
restaurant reservations. - Screening phone calls and routing callers to the appropriate party.
modernization of our 3CX-based call center infrastructure. This role
leads through networking, cold calls, emails, and industry events.
Saudi Arabia. This role calls for an innovative and
and frameworks for tool calling, search augmentation, or dynamic