HR Operations Supervisor - (Business Services)

  • Unilever
  • 6th of October City, Giza Governorate, Egypt

وصف الوظيفة


Job Scope

  • Ensure Cairo hub operational activities and BAU is smooth and achieving the KPIS/SLAs while looking into simplification/enhancements and project automations to unlock capacity for the in-market teams for NAMET- RUB, Europe and UKI Region opportunities to improve Employee Experience for our teams and customers
  • Manage all the system related activities, acting as the focal point with
  • global team and other stakeholders for all system related touch points (Releases, Quality,
  • Data reporting etc.). Through continuously improving data integrity and embedding it to our day-to-day business.
  • Lead the team and evolve the service to deliver a high-quality service to the business. Drive a culture of process improvement, a tight focus on data integrity and an excellent service to customers
  • Leads HR Operations projects

Job Responsibilities

  • Managing the employee data and accomplishing data consistency for new hires, moves, promotions and exits on Workday.
  • Ownership of data accuracy in all elements, including merit/bonus plans, cost centre, etc. in Workday.
  • Manage coordination with 3rd party service provider for relocation cases.
  • Supporting HRBPs, Talent Advisors and Payrollfor data related actions and information requests.
  • Performing data hygiene audits and drive corrections of data and employee tagging on Workday.
  • Making sure that there is correct Payroll interface between multiple systems (e.g. TRS, T&A) - and flag out errors and reporting it back to related HR responsible.
  • Prepare utilization data from the Benefits providers, for Employees and HR.
  • Own all end-to-end systems transactions in case of system and integration issues.
  • Responsible of creating and sustaining effective intersystem linkages.
  • Sharing FTE reports, remuneration reports on need basis or periodically to related parties while adhering to data privacy and confidentiality clauses while sharing the data/reports

Key Competencies & Skills

  • Bachelor’s degree graduate from any relevant discipline
  • Good understanding and experience in Workday, Visier, Talent Systems, Payroll Systems and their interlinkages.
  • Standards of Leadership
  • High Ownership of day-to-day operations and the data accuracy and maintenance of the data in the system
  • The Capability to engage and to support any internal and external audit requirements where data from the HR systems is required, and ensure all findings are investigated and resolved.
  • Time management and commitment to deadline in order to Ensure that all standard reporting requirements into the business are delivered on time
  • Has “customer care mindset”
  • Strong stakeholder management (specially HR and Business stakeholders and teams)
  • Strong organization skills
  • Strong attention to detail and due diligence

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.