The Senior Director - Property Management - Staff Accommodation at Qiddiya
experienced Value and Access Manager to expand patient access
for a seasoned Project Manager to lead complex digital
an experienced Marine Technical Manager to join our dynamic
a proficient Marine Fleet Manager to oversee our diverse
Role Operations Manager Who we are: Robusta
next generation of community management solutions. Key Responsibilities: ●
A Sales Manager analyses local market trends
The Corporate Customer Experience (CX) Strategy Manager plays a vital role in crafting and executing strategies that elevate customer satisfaction and loyalty. This position requires a thorough analysis of customer feedback, enhancement of customer journeys, and the application of Lean Six Sigma methodologies along with other CX tools to transform Voice of the Customer (VoC) insights into effective process enhancements.
- Design and implement a robust reporting framework tailored for the CIBG Customer Service Unit. - Discover and propose process enhancements aimed at optimizing data collection and report creation. - Engage in and lead cross-functional team meetings and training sessions to effectively address recurring internal customer challenges. - Deliver and articulate insightful analytical results to the management team.
As a key player in supporting Mashreq Egypt's existing technology applications, you will aid in business operations by introducing new applications and developing custom in-house solutions. Your responsibilities will involve project management, implementation, and the delivery of premium service by offering top-tier support. You will provide thought leadership in core, digital, and channel technologies, spearheading transformation projects and implementing changes for all vital business and technology initiatives. This includes fostering continuous delivery, advancing digitalization, enhancing strategic approaches, automating processes, and making crucial technology or vendor selections. Your efforts will lead to reduced operating costs and increased efficiency across processes.
As a vital member of Mashreq Egypt, you will be responsible for supporting our existing Technology applications. Your role will include the implementation of new applications and the development of in-house solutions. Key responsibilities encompass implementation, project management, and delivering exceptional service by ensuring high-quality support. You will provide strategic insight into core, digital, and channel technologies while driving transformation projects for significant business and technology initiatives. This includes fostering continuous delivery, digitalization, strategic initiatives, automation, and making pivotal technology and vendor selections to optimize operating costs and enhance process efficiency.
like Product for Change management, Business for requirements and
- Serve as the primary contact for all non-trade corporate inquiries, including remittance, cheque clearing, account openings, and more. - Assist the Team Leader and Customer Service Manager in implementing necessary actions to ensure exceptional customer service for corporate clientele. - Ensure compliance with the unit's service level agreements (SLAs) while delivering the utmost quality of service to corporate clients. - Proactively escalate issues to the direct supervisor or team leader for proper evaluation and further escalation as needed. - Demonstrate the ability to identify root causes clearly and propose effective process enhancements. - Log all inquiries promptly in the Customer Relationship Management (CRM) system.
As a key player in supporting Mashreq Egypt's Technology applications, you will play an integral role in enhancing business operations. Your responsibilities will include the implementation of new applications, managing various projects, and delivering unparalleled service through high-quality support. You will be expected to provide innovative thought leadership in core technology, digital channels, and drive transformative initiatives across crucial business and technology projects. This includes fostering continuous delivery, spearheading digitalization efforts, strategizing automation, and selecting essential technology and vendors, all aiming to lower operating costs and enhance process efficiency.
As a Business Banking Relationship Manager, you will oversee the existing Small and Medium Enterprises (SME) portfolio at the branch. Your primary focus will be on delivering relationship-driven services to walk-in customers. This includes up-selling liability products, marketing parameterized asset products, and cross-selling a variety of other banking services to enhance customer satisfaction and retention.
Join our team as we enhance Mashreq Egypt's existing technology applications while supporting the business in implementing new solutions and developing in-house applications. Your key responsibilities will encompass implementation, project management, and delivering exceptional service through high-quality support. You will also provide thought leadership in essential digital, core, and channel technologies, driving transformation initiatives and overseeing major business and technology projects. This includes continuous delivery, digitalization strategies, automation, and selecting key technologies and vendors to not only reduce operational costs but to also enhance process efficiency.
- Serve as the main point of contact for end-to-end management of all Trade & Factoring related corporate inquiries. - Identify and communicate potential challenges associated with customer trade transactions and processes. - Coordinate follow-ups for Trade-related financial institution approvals regarding CIBG customer transactions. - Ensure compliance with the Unit’s service-level agreements (SLAs) while delivering the highest quality of customer service to corporate clients. - Proactively escalate issues to the direct supervisor or team leader for assessment and necessary further action. - Keep detailed and updated records of all client Trade inquiries and complaints within the Customer Relationship Management (CRM) system. - Demonstrate the ability to accurately identify root causes and suggest effective process enhancements.
seeking a results-driven Data Management Specialist with over 5
dynamic and results-driven Project Manager from an external vendor
passionate and talented Product Manager to join our dynamic
We are seeking a qualified Research Project Manager to join a prestigious governmental institute. This role involves overseeing and managing various research projects to ensure their successful execution and delivery. The candidate will play a crucial role in coordinating amongst different teams and ensuring adherence to project timelines and objectives. Requirements - Saudi national - Minimum 8 years of relevant experience, including at least 2 years in a supervisory capacity - Proficiency in English is essential
Foodics! a leading restaurant management ecosystem and payment tech
deployment, professional services, and managed security services. Role Description
a dynamic and results-oriented Manager of Procurement to join