an experienced and dedicated Call Center Supervisor to join our
and adept at converting calls into bookings. They will
Job Title: Turkish Call Center Agent Company: RayaCX Location:
omni-channel contact centre (outbound calls, online chat, social, inbound
for an experienced Nesting Call Center Team Leader to oversee
our team as a Call Center Executive. As a Call
courteously based on pre-set Call Center SLA’s and KPIs. - Route
personalities to join our Call Center Department. The primary responsibility
a Client Experience Agent – Call Center revolves around being the
Summary: As a Banking Call Center Representative, you will be
Key Responsibilities: - Call Management: - Answering inquiries related
our team as a Call Center Executive. As a Call
inbound/outbound calls of the call center. Handle the received calls
Banking Call Center - Onsite (Inside the Bank) Job Location:( inside the bank) Assuit Requirements: - English Level (B1 ) - Presentable and communicative Duties and Responsibilities: - Answering all the existing client's inquiries that related to - Answer enquires about accounts - Explain the products of the bank - solving problems of accounts Skills: - Problem Solving - Decision Making - Communication skills - Listing and handling skills Details: - Rotational shift ( 8 working hours including 1 hour break) Staff opportunity - 2 days off Rotational - Location : :( inside the bank ) - Salary :8500K Gross - Free medical insurance - Social insurance
looking for an experienced Call Center Trainer to oversee our
- Handle Inbound Calls: Answer incoming calls from customers, providing information and assistance related to our products and services. - Make Outbound Calls: Initiate outbound calls to existing and potential customers to provide information, conduct surveys, and promote products or services. - Customer Support: Respond to customer inquiries, concerns, and complaints in a polite and professional manner, ensuring customer satisfaction. - Issue Resolution: Troubleshoot and resolve customer issues efficiently, escalating complex cases to the appropriate department if necessary. - Data Entry: Accurately record customer interactions and details of inquiries, complaints, or comments in the CRM system. - Follow-up: Conduct follow-up calls to ensure customer satisfaction and to gather feedback on products and services. - Team Collaboration: Work closely with other team members and departments to improve service quality and customer experience. - Adherence to Policies: Follow company policies and procedures, including call handling guidelines and confidentiality requirements.
a team of bilingual call center representatives providing support in
Key Responsibilities: - Call Management: - Answering inquiries related
operations of our central call center. The successful candidate will
years experience in a call center environment. - Minimum 3 years
looking for an experienced Call Center Team Leader to oversee
Responsible For - Handling inbound calls and emails in a
الوظيفة: موظف مركز الاتصال الهدف: تقديم خدمة عملاء متميزة عبر الهاتف والبريد الإلكتروني والدردشة، من خلال التواصل الفعّال وحل المشكلات. المتطلبات: - دبلوم أو بكالوريوس في مجال ذي صلة - العمل ضمن بيئة عمل " شفتات " - مهارات تواصل قوية كتابيًا وشفهيًا - قدرة على العمل تحت الضغط والتعامل ...
Position: Telecommunication Advisor Company Overview: RayaCX is a leading customer experience management company based in Maadi Technology Park, Egypt. We provide comprehensive solutions to businesses across various industries to help them improve their customer satisfaction and loyalty. Our team of experts is dedicated to delivering exceptional customer service and driving ...
Job Requisition ID: 166057 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 ...