Trainer Specialist
Nasoft.eg
the performance of the call center team through continuous training
Customer Support Associate
Driven Properties
our team as a Call Center & Customer Service Executive. The
Customer Support Team Leader
Nasoft.eg
- Supervise call center agents and provide them with support to ensure high performance. - Conduct performance reviews and provide constructive feedback. - Handle escalated customer issues and complaints effectively. - Monitor calls to ensure quality and compliance with standards. - Develop and implement processes to improve efficiency. - Prepare and deliver regular performance reports. - Foster a positive and collaborative work environment. - Perform other related duties as assigned. Benefits - 8 Working hours from 9 AM to 5 PM or (10 AM to 6 PM ) - 2 days off (Friday-Saturday) - Hybrid - Medical Insurance - Social Insurance - Growth Opportunity - Learning & Development Path Requirements - Bachelor’s degree in any related field. - Minimum of 4 years of experience in a call center environment, including at least 2yearsr in a Team lead role. - Strong leadership, communication, and interpersonal skills. - Proficiency in call center software and Customer Relationship Management (CRM) systems. - Positive mindset, adaptability, and a results-oriented approach.
Product Manager
Dopay
sales, customer success, logistics, call center, technology, product, and design
VOIP Technical Support
Nasoft.eg
related to VoIP and call center systems. - Troubleshoot and resolve
Operations Coordinator/ATM Branding - Financial Technology Solutions & Payments
Euronet – EFT Segment
financial services, banking and/or call centers industry. - Good knowledge of
Trainer Assistant
Nasoft.eg
the performance of the call center team through continuous training
Operation Officer
Unison Consulting Pte Ltd
received from branch networks, call Centers and/or other banks by
Operations Officer
Unison Consulting Pte Ltd
received from branch networks, call Centers and/or other banks by
Supervisor, Senior Technical Support
Blackline Safety
software issues. - Familiarity with call center telephone and ticket management
Customer Service Team Leader - CSLP
The HEINEKEN Company
implement preventive actions/solutions. - Audit call center calls, create breakages and
Customer Service Advisor - UAE National
Concentrix
Qualifications - Min. 1 year call center / customer service experience preferably
Customer Service Advisor - (Bilingual- English/ French)
Concentrix
Qualifications - Min. 1 year call center / customer service experience preferably
Property and Casualty Customer Service Representative
First Acceptance Insurance
Minimum one year of Call Center experience or two years
Technical II, IT Operations
Concentrix
Previous experience in a call center Location: EGY Cairo - Samco
VOIP Technical Support
MAKASEB
related to VoIP and call center systems. - Troubleshoot and resolve
Client Relations Executive ( Driven, Abu Dhabi Branch)
Driven Properties
customer service, telesales, or call centers preferred. - Confident, persuasive, and
Customer Engineer
NCR Atleos
achieved; Work together with Call Center Staff via PDA to
Quality Assurance Associate
Alorica
outbound calls at a call center facility. Work is performed
Customer Service Excellence Representative - UAE National only
GluCare
in a healthcare or call center environment - Knowledge of healthcare
Customer Service Specialist(Egypt)
Amideast
field - Customer service and call center background. - Outbound sales, and
Team Leader
Concentrix
of a group of call center associates. This position ensures
Team Leader
A3malouna.com
of a group of call center associates. This position ensures
Customer Service Agent
Ninja Food
a customer service or call center role is a plus.
Customer Support Specialist
Platinumlist
service, preferably in a call center or similar environment. - Strong