Talent Acquisition Lead

Department: Talent Acquisition

Employment Type: Full Time

Location: Egypt

Reporting To: Alex Corbin

Description

Who are we?

Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money. The more lives we change, the more our work matters.

Our flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 15,000 global brands and small businesses, including Noon, Namshi, IKEA, Shein, and Bloomingdale's use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores.

Tabby has generated more than $3 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing customer base of any Buy Now Pay Later (BNPL) provider in the GCC region.

Tabby launched operations in 2020 and has raised +$500m in funding from global and regional investors.

Fun Facts:

• We are MENA's fastest growing two-sided network operating in the UAE, KSA, Kuwait and Bahrain.
• We serve + 3m active customers with >80% repeat usage rate
• We work with + 14k active retail partners online and in-store
• Our app has been downloaded 6.5 m times with a 40% monthly active rate. It is ranked no. 3 shopping app in App Store and Play Store and has 4.8 App Store rating with >550k ratings
• We generated $4.4b in annualized transaction volume at run-rate with 4X YoY growth
• We pride ourselves and credit our success to our amazing people - 800 people strong team across multiple territories.
  
  

For more information on Tabby please click here

What is the role?

Talent Acquisition Lead reporting to Head of Talent Acquisition

You will be joining a team of dreamers. What we do matters – and what you will do here will matter too. There are endless possibilities to reimagine the future of online payments. Now it is your turn to connect your dreams and your passion to our purpose and thrive.

Own it but stay humble and hungry

Key Responsibilities

• Lead and manage a team of recruiters, providing guidance, support, and mentorship in the recruitment process for call center positions but not limited to
• Collaborate with hiring managers and People team to understand the talent requirements, workforce plans, and recruitment priorities for the call center.
• Question the status quo, bring fresh ideas, and influence decision-making to revolutionize talent acquisition.
• Develop and implement effective talent acquisition strategies, including sourcing channels, job advertising, employer branding initiatives.
• Manage the end-to-end recruitment process, including job posting, candidate screening, interviewing, offer negotiation, and onboarding.
• Develop and maintain strong relationships with external recruitment agencies, vendors, and other talent acquisition partners to increase sourcing capabilities when necessary.
• Build and maintain a strong employer brand by effectively showcasing the organization's culture, values, and opportunities to potential candidates.
  
  

Who you are:

• You're a Recruiter (in-house or agency) with 5+ years of experience
• Proven Experience of leading a small recruitment team.
• Proven experience in talent acquisition, with a focus on high-volume hiring and call center recruitment.
• Familiarity with call center operations, including customer service, sales, and performance metrics.
• Strong understanding of sourcing techniques, including the effective use of job boards, social media, and other recruitment methods
• Data-driven mindset with the ability to analyze recruitment metrics and drive process improvements.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders, candidates, and external partners.
• Ability to maintain confidentiality and handle sensitive information with discretion.
  
  

And in return we offer

• We are an international Team of inspired professionals located all over the globe.
• We have an inclusive company culture, embracing diversity, integrity and transparency. We strive for work-life balance and cherish the moments you spend with your loved ones, off-work. In the same spirit as for our product, we are caring and nurturing for our employees.
• Our people are granted 100% trust and freedom to apply their own vision and come up with their ideas from day 1 at Tabby. You are the one who takes responsibility for your area of work. We encourage everyone to think and make decisions like Tabby was their own business, well because it is. Our employee stock options programme is available for everyone.
• You will have an opportunity to learn and grow in one of the fastest growing fin tech companies in the region
• We offer you relocation support as well as we guide you through all the process.
• We'll set you up with the devices required for your work.
• Being a remote first company, we value the time spent together with the team, this is why we regularly meet to work and have fun together.