To understand business strategy, develop and document strategic use cases. To understand, prioritize, control, and
document the business requirements within projects or demand portfolios. To manage the requirements cycle from
inception until final delivery. To bridge the gap between the different business lines and solution providers to improve the
quality of delivery of the business solutions. To provide guidance and mentorship to business analysts and associate
business analysts.
Responsibilities:
1. Analyse strategic business requirements and develop strategic use cases.
2. Participate in prioritizing strategic use cases.
3. Elicit and analyze projects and demand business requirements and required systems specifications.
4. Develop the requirements document in coordination with stakeholders as defined by the project charter or demand
and release portfolio management team.
5. Review requirement documents developed by business analysts and associate business analysts.
6. Communicate the business requirements and systems specifications to IT stakeholders.
7. Work with different teams within the life cycle of the project or demand request to ensure alignment of their work
products with the business requirements.
8. Ensure traceability of use cases to business solutions and test cases.
9. Establish and maintain relationships internally with concerned business teams and IT teams.
10. Support the process of changes & project analysis and design, approvals, testing & implementation in both
projects and demand requests.
11. Ensure a complete & up-to-date filing system for all changes/project documents to support requirements
management.
12. Review and analyze the effectiveness and efficiency of existing system functions and develop strategies for
improving or further leveraging these systems.
13. Provide mentoring and guidance for business analysts and associate business analysts
14. Participate and recommend improvements to set policies, processes, and procedures and manage their implementation and update to ensure all relevant procedural/legislative requirements are fulfilled.
Day-to-day management
Follow the day-to-day operations related to own jobs in the department to ensure continuity of work in alignment
with the department head and project manager or demand and release portfolio manager.
Follow the day-to-day operations of his/her team of business analysts and associate business analysts.
People Management
Set objectives and develop coaching and development plans for the subordinates
Manage the work of subordinates to ensure that all work is carried out in an efficient manner and compliance
with the set policies, processes, and procedures.
Review & update the Standardized Operational Procedures (SOP) & staff Job descriptions annually.
Evaluate staff performance and recommend professional status changes & manpower requirements.
Compliance
Ensure compliance with all relevant CBE regulations, banking laws, AML regulations, and internal policies and
code of conduct to maintain a sound legal position and mitigate any potential risks.
Qualifications & Experience
Bachelor’s degree in Business, Commerce, Economics, Computer Science, or its equivalent
Minimum 10 years of experience in business analysis and project participation with at least 2 years in the banking
industry
Skills
Perfect command in spoken and written English & Arabic languages
Proficient user of MS Office Applications
Proficient user of business analysis modeling tools
Risk management Skills
Client management skills
Strong Management Skills
Strong Communication and presentational skills